We seek to provide our customers with the highest level of quality jewelry, and ensure that all pieces are made in Hawaii and USA.
KEANI JEWELRY exclusively uses 14K Gold Filled, 14K Rose Gold Filled, and Sterling Silver as listed in a product's description. All Heavy Gold Plated Items are plated at 150 micro inches of 14K Yellow or 14K Rose Gold over Bronze. 14K Gold is available upon request.
Regular polishing is recommended for the best sheen when wearing your jewelry. Minimal use in the shower or ocean is advised to persevere the longevity of your Gold or Rose Gold Plated pieces. All Sterling Silver pieces are safe for all uses. We have a blog post describing Jewelry Care here or c
ontact me at firstname.lastname@example.org
if you have any questions.
All orders placed in the USA come with free USPS Priority Mail Shipping with orders over $50 USD. Orders under $50 will be charged $5. International orders are $25 and will be shipped with USPS Priority with Tracking.
RETURN/EXCHANGE POLICY FOR ONLINE ORDERS:
IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, YOU MAY SEND IT BACK WITHIN 30 DAYS FROM THE DATE OF PURCHASE, FOR AN EXCHANGE OR REFUND. ANY RETURNS/EXCHANGES OUTSIDE OF THE 30 DAY POLICY, WILL NOT BE HONORED. PLEASE CONTACT US AT SUPPORT@KEANIJEWELRY.COM FOR OUR RETURN ADDRESS AND SHIPPING PROCEDURES. THE PRODUCT MUST BE RETURNED IN THE SAME CONDITION YOU RECEIVED IT IN, WITHOUT ANY WEAR OR DAMAGE, WITH IT’S ORIGINAL PACKAGING.
FIRST EXCHANGES WILL HAVE FREE SHIPPING BACK TO YOU, ANY SUBSEQUENT EXCHANGES WILL BE CHARGED A $7 FEE FOR SHIPPING AND HANDLING. YOUR PACKAGE MUST BE POSTMARKED WITHIN 7 CALENDAR DAYS AFTER RETURN CONFIRMATION. KEANI HAWAI`I DOES NOT TAKE RESPONSIBILITY FOR ANY LOST OR DAMAGED ITEMS. THIS INCLUDES ANY LOSS OR DAMAGES INCURRED IN THE SHIPPING PROCESS. IF YOU HAVE ANY QUESTIONS, PLEASE SEND AN EMAIL TO SUPPORT@KEANIJEWELRY.COM